About Financial Services Compensation Scheme

Financial Services Compensation Scheme (FSCS) are the single, independent UK compensation scheme for all regulated financial services. The organisation’s mission is to provide a trusted compensation service for customers, which raises public confidence in the Financial Services Industry.

The organisation has an agenda of consumer awareness and confidence, service excellence and increased resilience. To deliver this from a people perspective, the FSCS have a clear strategy for attracting, developing and engaging talented and capable people.

In a bid to support employees, the scheme offers professional training in order to deepen and extend their expertise.

The FSCS are headed by Chief Executive Mark Neale, who is dedicated to building rapport and a positive working relationship at all levels of the organisation. Mark sits in the open plan office space with all the staff, and posts weekly blogs to engage with members of the team.

What is it like to work for Financial Services Compensation Scheme

Wellbeing

65% of staff disagreed:

My work interferes with my responsibilities at home

The business sets aside time to engage with Stress Awareness Day in order to encourage staff to look after themselves and their lives, while breaking down individual stressors. To raise awareness, staff were offered free massages, and were given top tips on combating the effects of stress.

65% of staff disagreed:

My work interferes with my responsibilities at home

My Team

82% of staff agreed:

People in my team go out of their way to help me

Members of the team are invited to bi-monthly People Briefings, which bring colleagues together to share success stories. In addition, the creation of a Drop-in Zone allows colleagues to meet, share ideas and be involved in key projects in different areas.

82% of staff agreed:

People in my team go out of their way to help me

Giving Something Back

89% of staff agreed:

My organisation encourages charitable activities

FCFS run a vibrant Corporate Social Responsibility programme helping many organisations and charities. The organisation runs a regular reading group for children in St Paul’s School in Tower Hamlets, where staff regularly give up their free time to help the children with reading once a week.

89% of staff agreed:

My organisation encourages charitable activities

Learn more about the 8 factors of workplace engagement here

Benefits:

Charity Activities

At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss
Gym

Companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees
Health Insurance

Companies offering private health insurance for all employees
Pensions

Companies offering a final salary, non-contributory pension scheme or one in which the employer puts in at least three times
Maternity

At least 10 weeks’ full pay or generous alternative