The experience I gain from this job is valuable for my future
Employee development by access to a variety of training interventions. Dedicated team of learning and development professionals, Head of Training, Group Trainer,specialist, Food / Beverage Training Manager. Dedicated departmental skills trainers who are experts in customer service field and knowledgeable in company specific operational procedures. Accessable to all employees, ensuring successful orientation of new employees. They monitor and record training provison to ensure consistency. Head of Training ensures courses accessible to all and pitched at different levels and job role. Ensures clear and progressive pathway towards achieving supervisory and management skills allowing development within the business . Includes management development programme, Supervisory Skills workshops, Food and Beverage academy, NVQ customer service and team leading, Graduate Management Training programme. Comprehensive training calendar published inviting all managers to nominate employees for the courses. Head of Training identifies employees who would benefit from specific courses and talented employees can enhance their skills and fulfill future leadership succession plans.