About Gamma

The SMT’s commitment to Gamma’s values is demonstrated daily through their work and interactions: it’s in their DNA and is the foundation of the company culture. The SMT continuously visit other offices. They work alongside staff in the open plan, making them accessible and approachable and also encouraging open communications. They treat people as adults, don’t micromanage and allow people to use their initiative and take responsibility for their work. They care about finding and supporting opportunities for staff development. The SMT don’t have badges of status, they share the same benefits and holidays as everyone else. The monthly Quality Group is a supportive forum for problem-solving where issues are openly discussed with the SMT and problems are resolved in a safe and blame-free environment. The SMT also use the Quality Group to recognise and reward employees who’ve made exceptional contributions or provided outstanding effort. The Leader Bob has a friendly and informal style, meaning he is easy to talk and makes you feel you are an equal. His ‘door’ is always open. He also always keeps staff informed through regular briefings, staff calls and newsletters on what Gamma will be doing, what they won’t and why!

At Gamma’s London office they have held internal yoga classes on the roof terrace to make employees start their working day feeling both relaxed and revitalised. A masseuse has visited the Manchester and Glasgow offices to offer free head and shoulder massages to all employees. As well as this the Manchester office has forged ties with a local gym and as part of the partnership they offer a week’s free pass to employees once every six months. They even visit the offices every six months to do BMI and health checks on employees to encourage a healthy lifestyle. Employees are also able to get membership at a reduced cost through this gym to help their fitness. Gamma is committed to protecting the health, safety and welfare of its employees. In terms of reducing stress related issues, Gamma conduct risk assessments, monitor staff workloads, ensure staff take their holiday entitlement, support staff experiencing stress outside of work with bereavement or relationship breakdowns etc and make sure bullying and harassment is in no way tolerated. This is just a few of the benefits they offer. The Company has invested in e-training modules for staff, including DSE workstation assessments, stress awareness and stress management tools. Company sick pay and Group Income Protection also alleviates stress and money worries during times of sickness.

Gamma are currently launching Whatsapp groups involving different teams to increase interaction about live situations, for example outages. As well as increasing their customer service by working as a team to overcome problems quickly, it will also allow for knowledge sharing and greater team interaction by sidestepping the fact employees are located in different geographical areas. Teams across Gamma have weekly or monthly team meetings. In Customer Operations Managers provide breakfast for their morning team meetings. The company encourages offices and teams to go out regularly together socially, providing the opportunity for new employees to feel part of their team and the wider company as a whole. The company are also developing their Gamma SmartHub, which will allow employees to send e-cards to one another, whether this is to thank them for work they have done, congratulate them on an achievement or just wish them a happy birthday. It will also increase employee recognition and allows employees to boost their own morale. On top of all this Gamma’s Software Development Team has launched the developer of the month award. This has further improved team interaction and communication by giving colleagues the opportunity to appreciate and recognise their peers through nomination, which had not previously been an option.