Quick facts
  • What we do:
    Housing Association
  • Year established:
  • Website:
  • Contact
    • Gateway housing Association, 409 - 413 Mile End Road, London, E3 4PB

About Gateway Housing Association

What is it like to work for Gateway Housing Association

The Gateway Executive Management Team ensure that they practice what they preach. This includes holding regular one to ones with their direct reports to encourage development and achievement of targets. The organisation’s 2020 Vision statement was developed collaboratively with Heads of Service, who in turn actively involved their team members. This document set challenging targets for everyone to deliver real change to Gateway customers. The organisation’s performance monitoring focuses on customer satisfaction, both with the services they have received and the outcome achieved. They are always looking at ways to improve customer satisfaction and it forms part of the monthly monitoring by the Senior Team. Furthermore there are regular updates and posts on Gateway Intranet, as well as an open door policy and visibility from the top down.
Personal Growth
Personal Growth
Gateway have a very open culture and as a small organisation teams regularly overlap, which provide opportunities to learn new skills. Groups such as the Culture and Awareness Group involve members of all teams when planning events and the cultural programme for the year. All of this means staff who are involved get to take part in a range of activities beyond their usual remit, working with new people to achieve a goal. Additionally, this gives them an opportunity to get out of the office and to find new strengths.
Giving Something Back
Giving Something Back
Gateway's Community Investment Team is dedicated to engaging with the local community, providing support and resources for them to realise their potential and to help them achieve their aspirations. The organisation’s Community Investment Work includes digital inclusion classes and cultural and skills based activities, such as photo walks and community gardening projects. They also provide welfare advice to their residents about the benefits they could be receiving, how to deal with the introduction of Universal Credit and financial inclusion. Gateway's 'Support to Employment' programme runs classes such as sewing skills and ESOL English Language. The programme supports residents into employment, volunteering and further education, plus it also provides skills such as CV writing and interviews. The organisation encourage staff to take up to two days for volunteering in the community. In terms of raising money, Gateway charge £1 for staff to 'dress down' on the occasional Friday to 'buy' Christmas tree treats and for the Christmas jumper day in December.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Gym

    Companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • Staff:


  • Earning £35,000+:


  • UK sites:


  • Staff Turnover:


  • Male : Female:

    44% / 56%

  • Average Age:



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