About GCS

The company has plotted out a clear career path and expectations for employees based on the successes of numerous existing GCS workers. This allows the business to compare and contrast the performance of newcomers with people who have already come through the ranks. This allows the directors to set realistic, achievable and motivational minimum expectation levels for all staff. The company offers numerous on-track bonuses and competitions to reward successes individually and as teams. The business also increases the salary of management to recognise their extra responsibility and offers the opportunity to earn bonuses based on the performance of their team.

Creating a dedicated Human Resources department for the first time in company history has allowed GCS to increase focus on employee development. Each area within HR is clearly defined and allows for a far more effective department, providing greatly improved employee development within GCS. The department comprises; A Human Resources Manager, overseeing all general matters of staffing and contractual affairs, as well as pastoral care of employees. An internal Recruitment Manager, whose purpose is to identify and engage the best prospects for the GCS Academy, as well as to source experienced recruiters and champion the potential of a career with GCS. A Training Manager, whose focus is the training of all GCS employees, from daily involvement with the members of the Academy, through to the organisation and involvement in delivery of the GCS Masterclass programme for resourcers, then the ongoing ad-hoc training of junior consultants and above. An Administration Manager who ensures smooth running of back-office function. This streamlining of responsibility has led to the training manager having more time to focus on individuals, as well as build stronger relationships with the company’s selected external training experts to bespoke training for the specific needs of trainees. The company have also invested in the implementation of a sophisticated HR system, Cascade, to further increase the efficacy of the department for the benefit of all employees present and future. All job specifications have been rewritten, creating clarity of role responsibility, and transparent promotion targets have been documented and made available to all staff.

GCS introduced the Bright Ideas Forum in 2011 as a direct result of their work with Best Companies, and they have kept this going strong in 2012. The company have found this to work exceptionally well and allows all employees to feel their voice is heard. The process is that each team within the company has one representative present at the forum so that each part of the business is heard from. There are no directors present at this forum by design. Each team puts forward one idea regarding improvement of working conditions or better business practise. At the end of the meeting, all participants vote on the ideas and the top three vote-getters are put in front of the directors and, providing they agree on the value of the idea, it is then rolled out across the company.