This organisation is run on strong values / principles
The Senior Management Team introduced an initiative called Excellence Week, designed to celebrate recent successes at GHA and to involve all staff in looking at plans for the future. This involved a number of events held over a week including Big Breakfast, an initiative which saw teams meet over bacon rolls and coffee on Monday to discuss what they would do if they were Chief Executive. Ideas were collected and fed back to the Chief Executive who discussed the key themes when he met staff groups later that week. Martin Armstrong, the Chief Executive, has led a far-reaching transformation of the organisation, his passion, commitment and expertise in delivering modern, responsive, customer-focused services making the difference. He regularly visits staff and involves them directly in the vision for GHA. He believes GHA has a unique opportunity to help people in Glasgow who most need it and he carries staff with him, inspiring them and motivating them. He believes passionately that empowering staff and tenants is the single most important thing the organisation can do to realise its vision of ‘better lives’.