About Gofal

Ewan Hilton Chief Executive works above and beyond his role within the organisation to raise public awareness of mental health and the difficulties faced by people with mental health problems, both through Welsh Government platforms and with the media in Wales. By partnership working with other organisations in the sector, he leads in a way that allows Gofal to deliver that message even more strongly than they could on their own. Part of the organisation’s Strategic Plan is to create a culture which is led by Experts by Experience, involving their service users in every aspect of their work. The core competencies are linked to the Organisational values and demand that Senior Managers work as role models of each competency for the rest of the organisation. Ewan Hilton Chief Executive does not have an office base, enabling him to work from any of the satellite offices. Ewan is extremely approachable and enjoys engaging with employees, plus he takes the opportunity when working in different sites to speak to and listen to employees on a day to day basis. He is also able to email "all users" in the organisation.

Gofal have introduced new roles within the organisation that allow staff to develop into their next promotional opportunity within the organisation. The organisation had found that it was difficult for team members to step into a team leadership role and as a result of this introduced the post of Senior Case Worker as a half-way house, in which the post holder line manages a smaller team. Gofal have recently extended the opportunity for development through the Senior Project Co-Ordinator role, all to allow Project Co-Ordinators to develop into Heads of Services.

Gofal have committed to becoming a Thinking Environment. This is the start of a journey which will take them several years, but the organisation have started by training every Line Manager in the principles of the Thinking Environment, helping them lead team meetings in a way which actively encourages listening and full participation of all members. Gofal started the launch to all team members at their recent Staff Wellbeing Day, when everyone was able to participate in an organisation wide Thinking Environment workshop. All staff were also invited to a company wide staff wellbeing day, including wellbeing activities, a presentation of the organisational strategies and an introduction to the Thinking Environment.