I am happy with the pay and benefits I receive in this job
The company know that there is no substitute for a 'thank you' in recognition for a job well done. This is an immediate and powerful response and they encourage everyone to recognise team members and managers alike in this way. In addition, they run an employee recognition programme, where colleagues are empowered to say thank you to those who have helped them the most, by giving a recognition card. This card comes in two parts, so that immediate thanks can be given, but also, it goes in the pot for recognition at a quarterly award ceremony. Over the time they have run this initiative, staff have received a mixture of financial and non-financial benefits. The company think that having a thank you card, which tears in two, is a unique twist – reinforcing the thanks in the moment, but also allowing more formal recognition.