About Hays

What is it like to work for Hays

Leadership

72% of staff agreed:

I am excited about where this organisation is going

The senior management team provide constant support and feedback internally to staff via established communications channels. There is sometimes a need to go outside of these and the senior management team in difficult times will often be seen floor walking to engage and re-energise the workforce. The Managing Director has his office on the same floor as consultants and it is not unusual for him to ‘hot-desk’ when visiting other offices around the business and other senior managers will move around the business as much as possible. Both the Chief Executive and Managing Director give regular “blogs” that can be responded to with transparency online enabling them to be upfront and honest with their employees.

72% of staff agreed:

I am excited about where this organisation is going

My Manager

75% of staff agreed:

I feel that my manager talks openly and honestly with me

Managers are supported in various ways, including access to Chartered Management Institute resources via the intranet and senior management conferences. Internal training and feedback is given and includes the First Line Manager Programme and 360 feedback tool developed in conjunction with an external provider to reflect brand values and leadership competencies and used within development centres and senior leadership development programmes.

75% of staff agreed:

I feel that my manager talks openly and honestly with me

My Team

85% of staff agreed:

My team is fun to work with

Hays unique culture and environment utilises the strength of teams as a way of delivering excellence in recruitment and customer service to their clients, temporary workers and applicants. All teams are encouraged to meet together weekly to cascade messages, share issues and build knowledge. Managers are encouraged to manage teams as well as individuals and to ensure team events occur on a regular basis in order to strengthen the bond; this often includes a social element as well as business focussed activity. Office based incentives promote the strength of the team and awards enable the team to celebrate together both in a social context and on sports and experience events for example a paintballing day. Management conferences seek to encourage team building across specialist business functions and areas. These events often feature team events and utilise teams to solve problems and generate ideas and discussion.

85% of staff agreed:

My team is fun to work with

Learn more about the 8 factors of workplace engagement here