Mission: To provide good value and quality holidays alongside excellent customer service. Vision: To become the UK’s most profitable privately owned travel company, which values its people, its customers, its suppliers and the communities it operates in.
THIS TRAVEL AGENCY set off on its journey in 1980. The Sunderland-based group has a workforce of 1,247 who sell holidays from 126 locations, as well as by phone. The vast majority of staff are women, with just 169 men. Employees say that their managers motivate them to give their best every day, scoring 72% positive. Their bosses help them to fulfil their potential (75%) and share important information (78%).
Male : Female