Quick facts
  • What we do:
  • Year established:
  • Website:
  • Contact
    • Hickory's Smokehouse, Steam Mill Business Centre, Steam Mill Street, Chester, Cheshire, CH3 5AN

About Hickory's Smokehouse

Hickory’s Smokehouse are a small group of authentic, barbecue-style restaurants that live and breathe the values of the American Deep South.

Hickory’s Smokehouse isn’t so much a restaurant chain as a philosophy. It’s inspired by the open-hearted service style and delicious barbecue food of Southern USA.

The team criss-crosses South America in search of new menus. What they’ve also found is the generosity and warmth of the Southern people, and they’ve brought that state of mind back to the UK.

The five stars next to the name represent five values that are incorporated into the Hickory’s Smokehouse experience. They include authentic and quirky, which could mean free popcorn on arrival or ‘build your own’ frozen custard for kids.

What is it like to work for Hickory's Smokehouse

The Managing Director Neil McDonnell visits restaurants at any time of day, seven days of the week. He always introduces himself just as Neil (never with his title) and speaks to and acknowledges all team members at every level.
Personal Growth
Personal Growth
The company likes to do things a bit differently and their team development is no exception. Teams have access to all the official accreditations they need to undertake their roles, but are committed to immersing the team in the taste, smells and sounds of Southern hospitality.
Giving Something Back
Giving Something Back
Each restaurant has one day a week dedicated to local community work. Some examples include litter-picking in the local area, marshalling local events, providing refreshments for community groups/events, hosting coffee mornings and letting local groups use their facilities.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Gym

    Companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

Company Statistics

  • Average Age:


  • Staff Turnover:


  • Earning £35,000+:


  • Staff:


  • Male : Female:

    58% / 42%

  • UK sites:



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