Quick facts
  • What we do:
    Financial Services
  • Year established:
  • Website:
  • UK locations:
  • Contact
    • Htiachi Capital House, Thorpe Road, Staines upon Thames, Surrey, TW18 3HP

About Hitachi Capital (UK) PLC

What is it like to work for Hitachi Capital (UK) PLC

My Manager
My Manager
Management conduct daily walkarounds and engage with employees as an effective way of demonstrating their commitment to the values.  Q&A at quarterly briefngs also support this being prepared to answer all questions no matter the topic or difficulty. Coffee mornings, service delivery raffles, sitting in the teams are all regular practices along with meetings/huddles, time in teams, communication, TVs,  spending time with people, talking to people and caring. 
My Team
My Team
Hitachi have recently implemented visual performance boards.  These help teams plan their workload, share their vision/mission, cross train and celebrate success. They have enabled workload to be levelled across team reducing pressures and enabling them to deliver a better customer experience. Other new working practices include Qbuster, refreshed Star awards, incentives, call evaluations, career progression structure and functional plan sharing. 
My Company
My Company
There are company wide and local suggestion box initiatives. Continous improvement teams within HCVS have created the culture and empowered everyone to deliver small changes through the Kaizen methodology.  These mall changes equated to 805 improvements delivering a benefit of 879k in 2013/14.  The employee forum held on a monthly basis is one of the most effective tools they have for feedback however. Hosted by an SMT member this forum allows the opportunity to provide direct feedback with updates from the feedback provided the following month.  Out & About  -Directors and SMT members walking the floor.  

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    20% of staff undertake charitable activities during business hours

  • Holidays

    Companies offering a minimum of 25 days annual leave

  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

Company Statistics

  • Staff Turnover:


  • Earning £35,000+:


  • Average Age:


  • Male : Female:

    47% / 53%

  • UK sites:


  • Staff:



Want to get on the list or be accredited?

Start your engagement journey today and find out what you need to do to earn a Best Companies accreditation or a place on the Best Companies lists.