People in my team go out of their way to help me
HSBC
say they are at their best when their people are at theirs. By sharing their
stories and behaviours, they can inspire themselves and others to be at their
best, more of the time. The company encourage their staff to tell them what 'at
our best' means to them in their daily roles via an ‘online tool’ on the
companies ‘At our Best Homepage’, which is open to all employees. They also run
a '90-day challenge'. This consists of simple daily challenges for managers who
want to focus on improving the way they manage people and teams. Each challenge
focuses on a particular aspect of strong people management, challenging them to
undertake daily actions that are good habits for people managers. The challenges
include the following topics: • Knowing your team and being self-aware •
Listening and giving feedback • Setting expectations and making decisions •
Supporting, enabling and empowering your team. Participation in the 90-day
challenge is voluntary. By signing, their managers have the chance to join
others who are actively seeking to improve their knowledge and capability, or
simply looking for new, creative ways to engage their teams. Over 2,200
managers voluntarily signed-up for the challenge in the last 12 months with
positive feedback received.