Quick facts
  • What we do:
    Impact is a Housing Association that works to provide high qulaity housing and support to those in greatest need in the communities in which we work.
  • Year established:
  • Website:
  • UK locations:
    North West
  • Contact
    • Imopact Housing Association, Nook Street, Workington, Cumbria, CA14 4EH

About Impact Housing Association

BACK IN 1975, people in Cleator Moor protested against plans to knock down their homes and established Impact (improvement through action). Now a social landlord based in Workington and operating across Cumbria, its 194 employees say that their managers support staff and care for people as individuals (both 76%). Bosses — the majority of whom are women — also take an active interest in their wellbeing (78%). Salaries are fair for the sector (58%) and people are happy with other benefits, which include free private healthcare (65%). The organisation helps protect the environment through recycling white goods and old furniture.

What is it like to work for Impact Housing Association

My Manager
My Manager
Impact Housing Association regularly hold management training sessions especially the Institute of Leadership and Management qualification and internal events on managing attendance, discipline and grievances. They are currently running a CIH Management Development Programme. Where appropriate they pay for management qualifications. Impact hold four managers meetings a year where all the organisation’s managers come together to discuss development and service improvement.
Personal Growth
Personal Growth
All staff carry out equality and diversity, customer service, personal safety, bullying and harassment training etc. Other popular training courses are NVQ Level 3 Advice and Guidance, ILM level 5 in Management. Normally these will be carried out in work time and funded by Impact. Also study time is provided at 2/5th of the working week for higher level courses.
Fair Deal
Fair Deal
Impact continuously benchmark and review their pay and benefits against the Inbucon Housing survey. Staff who are performing extremely well are also given extra pay increments or honorariums.

Learn more about the 8 factors of workplace engagement here


  • Holidays

    Companies offering a minimum of 25 days annual leave

  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

Company Statistics

  • Graduate Vacancy Locations:


  • Number of Staff:


  • Staff:


  • Staff Turnover:


  • Sites:


  • UK sites:


  • Male : Female:

    34% / 66%

  • Earning £35,000+:


  • Average Age:


  • Under 35 to Over 55 Ratio:

    No employees under 35


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