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Engagement score

Latest BCI Score

644.9

Quick facts

What we do:
Healthcare staffing provider
Year established:
2003
Website:
http://www.ukics.com/
Contact
- Independent Clinical Services , Caledonia House, 223 Pentonville Road, London , N1 9NG

About Independent Clinical Services

ICS Group are a leading healthcare-staffing provider. They service four health-sector segments: staffing, community and complex care, managed services and managed health services.

Recently, the firm has achieved strong growth across every market. They aim to be the first choice for health, life sciences and social care professionals and providers.

The London-based company was founded in 1992, employs around 1,700 staff and is headed up by Chief Executive Officer Richard MacMillan.

ICS Group are a fast-growing, profitable and stable business. They take particular pride in being a great place to work. This manifests itself in a commitment to employee development through training, personal-development plans, professional qualification support and career progression. This has created excellent retention levels.

The business rewards high performance and ensures employees feel part of the success. Charitable giving is another cause for pride - in the last three years, the firm has raised more than £125,000 for its chosen charities.

What is it like to work for Independent Clinical Services

Personal Growth

78% of staff agreed:

The experience I gain from this job is valuable for my future

Social collaboration and individual-led learning is favoured over mandatory training. The majority of learning and development is one-on-one desk coaching. In the last year, 16% of employees have been promoted.

78% of staff agreed:

The experience I gain from this job is valuable for my future

Wellbeing

65% of staff disagreed:

My health is suffering because of my work

The company recently researched how supported employees feel in relation to mental wellbeing. This research was a dissertation project that was part of an ICS-sponsored Masters qualification in HR. It produced a statistically valid tool to show what the firm does well and what it could do better.

65% of staff disagreed:

My health is suffering because of my work

My Team

84% of staff agreed:

My team is fun to work with

An annual sales and management conference communicates business strategy and future plans, recognises performance, and shares success stories and best practice. Last year, 270 employees attended, developing ideas around the 'extreme focus' theme, which were widely cascaded.

84% of staff agreed:

My team is fun to work with

Learn more about the 8 factors of workplace engagement here

Benefits:

Women

At least 40% of senior managers are women
Gym

companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees