innovision's 'leader', Claudia Douglass, is committed to the organisation's family values and open door policy, and very much leads by example in this regard. At key moments over the week, Claudia will informally bring the team together to foster a culture of connectivity. Claudia is very open in her approach and encourages a sense of business transparency. At fortnightly 'All Agency' meetings, Claudia will provide an update on key events and in turn encourages the team to share highlights from their work, or personal life. The leader builds the business around one member of the senior management team being present at these fortnightly 'All Agency' meetings.