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Engagement score

Latest BCI Score

616.8

Quick facts

What we do:
Provider of support services to the legal sector
Year established:
2006
Website:
http://intelligentofficeuk.com
Contact
- Intelligent Office, Kilncraigs, Greenside Street, Alloa, FK10 1EB

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About Intelligent Office UK

Intelligent Office UK are a leading provider of support services to the legal sector, with more than 800 people based at 45 client sites.

Founded in 2001, the firm is based in Alloa under Chief Operating Officer Jonathan King, Chairman James Greenbury and Operations Director Lorraine Cameron. There’s a range of locations around Scotland, London, the Midlands and the South.

The business prides itself on delivering more than support services, they deliver operational change. They analyse a firm’s current support operations, then deliver a new, streamlined operational mode and run it like clockwork - delivering further improvements along the way.

Intelligent Office UK runs a ‘connect programme’. This helps people feel connected with the company, stay engaged, feel motivated and know what they think and feel matters. It’s about being recognised for doing a great job and making the most of their career. It’s helped the firm achieve Investors in People Gold.

What is it like to work for Intelligent Office UK

My Manager

78% of staff agreed:

My manager regularly expresses their appreciation when I do a good job

Managers have monthly meetings to discuss performance and give feedback on: project, management information, people, contract and administration and operational success. Objective Manager software monitors progress against corporate, personal or site objectives.

78% of staff agreed:

My manager regularly expresses their appreciation when I do a good job

Wellbeing

62% of staff disagreed:

My work interferes with my responsibilities at home

There’s a monthly wellbeing magazine, reduced membership to local gyms, flexible working and the possibility of job shares and reduced hours. They can alter shift patterns or exempt people from certain hours if they have caring responsibilities.

62% of staff disagreed:

My work interferes with my responsibilities at home

Fair Deal

49% of staff agreed:

I am happy with the pay and benefits I receive in this job

The firm has a range of recognition tools. These include the gift of time for people’s birthdays and the annual star awards where any team member can become involved and get nominated employee of the year. A range of prizes match the awards.

49% of staff agreed:

I am happy with the pay and benefits I receive in this job

Learn more about the 8 factors of workplace engagement here