Quick facts
  • What we do:
    Hospitality membership organisation
  • Year established:
  • Website:
  • UK locations:
    Yorkshire & Humberside
  • Contact
    • Consort House, Amy Johnson Way, York, North Yorkshire , YO30 4GP

About Interchange & Consort Hotels

What is it like to work for Interchange & Consort Hotels

Richard Lewis is highly innovative and he leads by example to encourage all colleagues to be innovative in their work. He takes the time to meet new people, is very visible taking the time to walk round the office and chat with individuals to get to know them on a personal level. He has a genuine open door policy, and encourages people to come in and speak to him about their ideas. He makes time to attend on boarding lunches with new starters, with other members of the Leadership team where he introduces himself, gets to know everyone, and does a Q & A. One of the main priorities for Richard is the 'People' within the organisation and he recognises the value in investing in them. He has increased the profile and investment on personal development and created a learning and development manager position to help support and drive the business and talent even further.
My Manager
My Manager
Interchange and Consort Hotel's cultural values were identified by colleagues across their business, through a CEO sponsored project. Their SMT endeavour to ensure that business decisions are congruent with their values and that all colleagues are supported in, and recognised for, displaying behaviours in line with their values. Their main meeting rooms and CEO's office prominently display their values, and these are referred to during discussions. Many business visitors are given an overview of their values along with a set of “values cards” - business cards displaying their values. Every candidate is told about their values in the early stages of their recruitment process, and selection always includes questions related to these values. The company have ongoing values nominations where colleagues can nominate each other for behaviours in line with their values.  Nominations are displayed on their Intranet and in their atrium, a prize draw is used to recognise nominees every few months and annual values awards are judged and presented by our SMT. 
My Team
My Team
The company have a 'Celebrating Success' awards evening.  There is an annual Christmas party and a lunch time hog roast event.  Company wide initiatives are fully supported and it is encouraged that teams have regular team events. Most departments/teams within the last 18 months have had away days which have included army-type assault courses, chocolate making, Belbin team activities including facilitation by a Belbin facilitator, drumming workshop, Haka taught by a Maori warrior.  These have taken place off-site away from the office.

Learn more about the 8 factors of workplace engagement here


  • Maternity

    At least 10 weeks' leave on full pay

Company Statistics

  • UK sites:


  • Earning £35,000+:


  • Staff Turnover:


  • Staff:


  • Male : Female:

    30% / 70%

  • Average Age:



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