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As part of Jaywing PLC, Jaywing Contact provide outsourced contact-centre services to clients across sectors that include financial services, logistics and automotive.
Established in 1997, Jaywing Contact’s contact centre has always stayed ahead of the game in linking outbound telemarketing with other marketing activity. This provides enhanced targeting for their clients.
Today, the contact centre team in Swindon under Managing Director Chris Hancock positions brands to succeed. They look after customer issues, shaping their experiences and creating greater value.
The company has developed its capabilities and offers clients a wide range of propositions that include outsourced customer servicing, customer research and B2C telemarketing.
Working at Jaywing Contact, achievement is shared and recognised using a ‘People Celebration Roadmap’, this includes balloons on desks for successful staff. Movers and shakers are invited to a fizz-and-canapés reception with Chris and after two years, staff get invited to a loyalty lunch.
Learn more about the 8 factors of workplace engagement here
At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss
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