About JTP

91% of staff agreed:

I have confidence in the leadership skills of my manager

Many employees at JTP have been working from home since March, therefore there was an increased level of responsibility placed on their managers. A key element of support JTP provided was keeping them informed of the practice performance and decisions made. As managers are the conduits between their employees and HR/Partners, JTP ensured they were supported and empowered to communicate practice policies and strategies clearly and confidently with their teams. Weekly board meetings ensured the Partners were able to agree consistent messages that were conveyed to Managers. A monthly associates meeting with the Managing Partner and Finance Director provided a forum to share practice performance, project resourcing and new opportunities, and an opportunity for them to raise concerns. With a greater emphasis on communication across the practice, managers were able to work on a one-to-one basis more frequently with Partners and their teams.

77% of staff agreed:

I am happy with the balance between my work and home life

Supporting the wellbeing of their employees during the pandemic and in this time of uncertainty has been paramount at JTP. Guidance on best practice for working from home was issued to employees, which included ensuring regular breaks were taken, setting up a routine and dressing for going into the studio. Partners and managers introduced a daily structure for their teams by instigating a morning wake up meeting at 9am and an afternoon check-in session around a cup of tea. Walking, running and yoga was encouraged through activity tracking and free exercise resources shared on the practice wellbeing channel on Microsoft Teams. Employees were reminded that if they were facing difficulties, they were able to utilise JTP’s Employee Assistance Programme(EAP) for support and advice. The EAP provides expert assistance in situations that may affect a person’s capacity to lead a balanced, stable, and productive life.

96% of staff agreed:

I feel proud to work for this organisation

Coming together regularly to celebrate successes has helped to keep morale high at JTP. They have celebrated successes and awards; from securing new projects and receiving their highest Best Company Score to date, to receiving a prestigious award for the design of their London studio. Their Managing Partner practice updates have ranged from the light-hearted through to open communication regarding performance. They have consistently recognised employees by expressing appreciation of their hard work, resilience, and teamwork during the pandemic.