Lancaster London Hotel

Our Mission/Vision

Mission: To provide exceptional hospitality at every touch point. Vision: To be recognized as a Centre of Excellence accredited by the Institute of Hospitality and to be the happiest Hotel in London

Company Information

LIFE IS SWEET at the Lancaster London hotel, where more than half a million bees are resident on the roof. Besides hosting hives, the four-star venue launched the annual London Honey Show five years ago to highlight the plight of honeybees. Staff say the firm genuinely cares about the environment (85% positive).

Founded in 1967, it has 263 staff and general manager Sally Beck expects them all to complete eight hours’ training a month. Last year, 34 employees progressed into new roles. People believe they gain valuable experience for the future here (84%), and feel the training benefits them (81%).

Beck lunches in the canteen and is considered a source of inspiration (81%).

www.lancasterlondon.com