Quick facts
  • Year established:
    1908
  • Website:
    http://Lookersplc.com
  • Contact
    • Lookers House, 3 Etchells Road, West Timperley, Altrincham, Greater Manchester, United Kingdom, WA14 5XS

About Lookers

Lookers offer a wide range of quality and prestige new and used cars alongside tailored after-sales and Motability services. Their divisions comprise automotive, agricultural and leasing.

Lookers have grown from humble beginnings as a bicycle retailer founded at the start of the 20th Century, to a high-performing business with a diverse commercial portfolio. Today, the Manchester-based firm represents more than 30 leading car manufacturers across more than 150 dealerships, employing over 8,000 people. They supply upwards of 200,000 vehicles annually throughout the UK and Ireland.

The firm's goal is to be recognised as providing the best customer experience in the UK retail motor sector. As such, the business is underpinned by a customer service led philosophy which is delivered through their talented and experienced people. This is embodied in the ethos 'For You, For Life', which is integral to their core values.

Lookers celebrate outstanding performance and customer engagement at their annual event; the
'Lookers Excellence Awards'. With over 20 award categories, finalists and their partners are taken to a five star hotel, in an exclusive resort. In 2017 the event was held in Vilamoura, Portugal, the 2018 event was held in Monaco and the 2019 event in Berlin. During these events finalists are hosted by their Directors, throughout different events such as tapas or cocktail making or sunset yachting cruises.


What is it like to work for Lookers

Leadership
Leadership
The senior management team live and breathe the values and principles of Lookers. They frequently have open dialogue with team members, visit their dealerships and conduct 'walk-about tours' talking to team members, listening to ideas and taking feedback.
My Manager
My Manager
Lookers Effective Manager Programme consists of 10 modules completed over a 12 month period, with supporting practical assignments throughout. Effective Manager Programme is aligned to the L3 Team Leader/ Supervisor Apprenticeship Standard which is awarded by the CMI. 
My Company
My Company
Lookers believe onboarding begins before new starters arrive for their first day and continues over several months into their new career. Engagement with new starters begins as they congratulate them on their new role and invite them to complete their essential e-learning before they arrive.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Gym
    Gym

    Companies offering either free gym/ sports facilities or subsidised gym membership for all employees

  • Development
    Development

    Companies that provide support for non-work related training to all staff

  • Family Friendly
    Family Friendly

    School hours contracts offered to all staff

Company Statistics

  • UK sites:

    184

  • Earning £35,000+:

    20%

  • Staff Turnover:

    22%

  • Average Age:

    40

  • Male : Female:

    76% / 24%

  • Staff:

    8454

Regional Engagement

In the press

Accreditation

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