Latest BCI Score
Loop Customer Management are probably the best company you’ve never heard of. They were created in 2000 from within the Kelda Group to provide managed customer services to sister company Yorkshire Water. Despite being a relatively unknown name, Loop Customer Management deliver a world class service to Yorkshire Water.
The Bradford-based firm has a passion for providing stunning customer service while genuinely caring for their employees. The end result is that happy employees deliver a first class service to Yorkshire Water.
Benefits to their 700 employees include a massage at their desk every quarter, free fruit weekly, discounted travel passes and gym membership. The Managing Director is Jonathan Harding.
Five values help Loop Customer Management shape the way staff behave and make decisions towards their vision. They are: we pull together; we plan ahead; we can’t do this on our own; we think outside the pipes; and we all make a difference.
Learn more about the 8 factors of workplace engagement here
Companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees
50% of employees with more than 5 years' service
At least 10 weeks’ full pay or generous alternative
Male : Female:
Number of responses in region: 389