Quick facts

About Luminus

What is it like to work for Luminus

During Summer 2011 Chan held Premium Brand Employer meetings for all employees over a lunch hour so he could hear views on how they can achieve their 2020 Vision: The Road to Renewal. In these highly interactive weekly sessions he encouraged everyone to be open and honest in their feedback. These meetings greatly impacted on employee engagement as it underlined to all employees that the Senior Management Team were open to constructive feedback. Following these meetings various initiatives have been put in place, including integrating their trades team in their monthly staff conferences instead of holding a separate quarterly meeting for them.

Luminus encourages all employees to be healthy. Their impressive suite of health and wellbeing benefits include an online personal health management system, subsidised gym membership, pension and non-contributory health plan (recently expanded to employees’ children). The company believe the most effective wellbeing tool they have is their flexible working policy. Whether it is offering bank workers term-time contracts, or enabling full-time employees to work around rush hour traffic, everyone benefits from this approach. It also ensures that managers are able to monitor their employees' working hours, ensuring a healthy work-life balance. Employees can accrue time and take up to an extra 13 days leave a year, on top of their already generous leave allowance. For some employees, i.e. those with more than five years service, this can amount to up to 43 days (excluding public holidays). Staff are keen to stay with Luminus because of the interest they take in their health and wellbeing, resulting in: an increase in staff retention level to 96.1% (2009: 88.8%), a 40% reduction in sickness absence to 3.4% (8.3% in 2009), and increased staff satisfaction and motivation as evidenced through their 2010 employee survey results.
My Team
My Team
Last year their Celebration of Christmas concert was a huge success. This was partly due to the Luminus Singers, a group of employees from across the business, who volunteered to form a talented yet informal choir. Members really enjoyed the experience for two reasons; it gave them the opportunity to interact and get to know colleagues from different parts of the business; and it helped to make the event memorable and much talked about. The event was attended by local dignitaries, residents, colleagues, friends and families. Comments included "Thanks a million for a wonderful evening last night. (A Celebration of Christmas) First Class - As the saying goes ... A more excellent way of doing everything!! The Luminus Singers were rewarded with a meal out with the Group Chief Executive to thank them for their hard work and great attitude.

Learn more about the 8 factors of workplace engagement here


  • Gym

    On-site gym or subsidised gym memberships

  • Charity Activities
    Charity Activities

    10% of staff undertake charitable activities during business hours

  • Childcare

    On-site nursery or vouchers

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

  • Dental Insurance
    Dental Insurance

    Dental insurance offer to all employees

  • Pensions

Company Statistics

  • Earning £35,000+:


  • UK sites:


  • Staff Turnover:


  • Staff:


  • Average Age:


  • Male : Female:

    61% / 39%


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