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The hotel has invested in the back of house colleague areas and attempted to enhance the work environment. They have opened their third restaurant in as many years called the Canteen as well as brand new Locker Rooms and Offices for the Administrative Departments.
The hotel focuses on different areas for employee development. This could be personal including OTJ (On the Job), GTT (Group Training Techniques) to MLD (Managing Learning & Development). The hotel has in recent years developed two modular Programmes called Move Up and Move Forward using an external company. Move Up is designed for Supervisors or Junior Managers whereas Move Forward is a twelve month programme which focuses on the development of Department Heads. This course is largely facilitated externally at a cost of £25,000 a year for 10-12 delegates a year and is also accreditated by the ILM. The company also sponsors Senior Managers in full to attend MBA including residentials off-site.
There are bi-monthly NETMA (Nobody Ever Tells Me Anything) meetings chaired by the General Manager, attended by 'nominated' Representatives from each Department. These Representatives are elected by their colleagues and serve a six month term.
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At least 33% of senior managers are women
On-site gym or subsidised gym memberships
On-site nursery or vouchers
Dental insurance offer to all employees
Male : Female: