Quick facts
  • What we do:
    Luxury Hotel
  • Year established:
    1996
  • UK locations:
    London

About Mandarin Oriental Hyde Park London


What is it like to work for Mandarin Oriental Hyde Park London

Leadership
Leadership

The hotel has invested in the back of house colleague areas and attempted to enhance the work environment. They have opened their third restaurant in as many years called the Canteen as well as brand new Locker Rooms and Offices for the Administrative Departments.

Personal Growth
Personal Growth

The hotel focuses on different areas for employee development. This could be personal including OTJ (On the Job), GTT (Group Training Techniques) to MLD (Managing Learning & Development). The hotel has in recent years developed two modular Programmes called Move Up and Move Forward using an external company. Move Up is designed for Supervisors or Junior Managers whereas Move Forward is a twelve month programme which focuses on the development of Department Heads. This course is largely facilitated externally at a cost of £25,000 a year for 10-12 delegates a year and is also accreditated by the ILM. The company also sponsors Senior Managers in full to attend MBA including residentials off-site.

My Company
My Company

There are bi-monthly NETMA (Nobody Ever Tells Me Anything) meetings chaired by the General Manager, attended by 'nominated' Representatives from each Department. These Representatives are elected by their colleagues and serve a six month term.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Women
    Women

    At least 33% of senior managers are women

  • Gym
    Gym

    On-site gym or subsidised gym memberships

  • Childcare
    Childcare

    On-site nursery or vouchers

  • Dental Insurance
    Dental Insurance

    Dental insurance offer to all employees

Company Statistics

  • UK sites:

    1

  • Average Age:

    26

  • Staff Turnover:

    33%

  • Male : Female:

    57% / 43%

  • Staff:

    572

  • Earning £35,000+:

    8%

Accreditation

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