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The leader of the organisation is more driven by creating a caring company to deliver sustained employment for the benefit of its employees and the wider community rather than being driven by a requirement for commercial gains. This is fairly unique in this day and age and as a result, there are many in the company who appreciate the friendly/family ‘atmosphere’, together with the sense of caring that exists between many of the employees, staff, managers and directors alike. The leader is highly consultative and also inspiring in his focus on the Company Values Metro have.
Line managers ensure that employees work loads are manageable and also monitor how many hours people are working. Also Metro are organising Personal Energy Workshops for all staff which are designed to investigate their personal energy levels through understanding the factors that either boost or drain one’s internal energy battery and how the employee can influence their motivation drive and enthusiasm on a daily basis. There are a lot of flexibility arrangements of an informal nature, in operation. Metro have a flexibility policy which covers carers and people with children under the age of 16 or under 18 where disabled. This is where they grant flexibility on a more formal basis. Additionally, Metro have in the past, given extended periods of absence and/or flexibility for personal issues. A good example of this is where there has been bereavement.
The leaders of Metro are driven by a desire to create a caring company which delivers sustainable employment and supports the wider community. Metro use the services, on a part time basis, of 250 self-employed contractors, providing them with engaging work, often well beyond their normal retirement age. A key value is Metro’s commitment to charity fund raising. Staff nominated SOS Children’s Villages for this year, but they have raised over £40,000 for various charities over the years.
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