About Midas Group Ltd

Employee development is key to delivering Midas Vision and the roll out of the CLEAR programme supports their long term commitment to developing their staff. Core elements of the CLEAR programme include:  Bespoke management and leadership training delivered to operational, commercial and business support staff , Performance Development Review (PDR) training,  Introduction of monthly 1-2-1 meetings between staff and their line managers to discuss progress and development needs – known as CLEAR Catch Ups,  Training initiatives covering customer service workshops, commercial excellence workshops and team-specific training aimed at improving team effectiveness and performance. The CLEAR programme, which, is cascaded throughout the business is also supported by the introduction of quarterly People Reviews with the senior managers of each division, ensuring that employee development is discussed on a regular basis at a high level and development themes identified in addition to the TNA conducted as part of our annual PDR (appraisal) process.

Midas have a Mandatory Eye Wear Policy,  This policy was introduced from January 2012 and was developed after feedback from staff was received by the Safety Steering Group, who are continually monitoring Midas safety performance and looking for ways in which the company can further reduce accidents and incidents on their sites. A poster with the new safety glasses was produced to make the selection easier, along with a specific Eyesight Protection Toolbox Talk. Since the introduction of this policy, the wearing of safety glasses has become fully implemented across all sites, is applicable to all subcontractors and most importantly, has delivered a reduction in incidents involving eyes. Their has also been an Increase in Senior Management visibility,  The number of site visits by senior management has been increased through directly feedback from staff through employee survey suggestions and feedback from local breakfast meetings. This has positively impacted site morale and given staff increased contact with senior leaders of their business.

Midas Customer Service Award was Set up in memory of a long-standing Director, Murdo Mace, who passed away in 2010, this award is voted for by all staff. It is presented quarterly to the operational member of staff / team and the support member of staff / team, whose behaviours have demonstrated commitment to the Company Vision “to be widely acclaimed for industry leading performance and customer service”. At the annual Company Roadshow, two overall winners are announced from the quarterly winners. The Murdo Mace Award has inspired staff / teams to be industry leading and exceed clients’ expectations by incentivising staff to be the best, to achieve peer recognition, along with the added benefit of Midas matching their prize money (£100) with a donation to a charity of their choice.