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About Missing People

Missing People is a dynamic and caring organisation which really makes a difference to vulnerable people throughout the UK. Their staff and volunteers are motivated and energetic. The charity was founded in the years following the disappearance of Suzi Lamplugh by sisters Mary Asprey and Janet Newman as the National Missing Persons Helpline. The charity later changed its name to Missing People. Missing People provides free, confidential support around the clock to anyone who is missing, worried about a missing person or thinking about leaving home.

Employees can nominate each other for a certificate of achievement and these certificates are given out at each quarterly all staff and volunteer meetings. The achievements are linked to Missing People's strong values and are there to recognise, celebrate, and reward employees who go the extra mile.

They have a choir which is composed of the families of missing people, charity staff and volunteers, as well as people from organisations they work with. The choir provides an opportunity for families to come together and support each other. It also plays an important role in raising awareness of the search for choir members missing loved ones.

What is it like to work for Missing People

Chief Executive Jo Youle regularly spends time “on shift” with the helpline team and local services teams to ensure she understands the frontline staff’s role, the challenges they are dealing with, and how they help their beneficiaries.
My Team
My Team
To ensure everyone feels part of a team, they host ‘Speed Dating’ events - opportunities for staff and volunteers to meet others across the organisation with themed chats in pairs or small groups every six months at all team meetings.
My Company
My Company
Their values are grounded in their work, to be human, future-minded and to make things happen. Certificates of Achievement are awarded to staff who demonstrate these values in their behaviour, attitude and achievements.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 40% of senior managers are women

Company Statistics

  • UK sites:


  • Male : Female:

    18% / 82%

  • Earning £35,000+:


  • Staff Turnover:


  • Average Age:


  • Staff:



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