Engagement score

Latest BCI Score

683.5

Quick facts

What we do:
Helpdesk, Reactive and Compliance Property Maintenance Services
Year established:
2008
Website:
http://www.msl-ltd.co.uk
Contact
- Premier House, 1 Canal Street, Halifax, West Yorkshire, HX3 9HT

About MSL Property Care Services Ltd

MSL Property Care Services are a facilities-management company that respond, deliver and anticipate customer needs.

The Halifax-based company was formed in 2007. Today, it has a £10m turnover, around 100 staff and a can-do attitude under Managing Director Jeremy Harrison.

Success is down to team members knowing their stuff. They’re experienced and well trained, and give sensible advice informed by their in-depth knowledge of property maintenance and facilities management. Personal relationships are a priority.

In 2016, MSL Property Care Services decided to become a great company to work for, on the basis that customers will never love a company unless its employees love it first.

Its vision and values have been followed by a new monthly ‘Team Champion’ award scheme to foster camaraderie across teams. Awards recognise performance and excellent customer service. There’s also a monthly quiz and monthly ‘toolbox talks’ on a range of topics.

What is it like to work for MSL Property Care Services Ltd

Leadership

90% of staff agreed:

This organisation is run on strong values / principles

Jeremy walks the floor daily, taking a genuine interest in employees. He has an open door policy and employees are free to meet with him to discuss any issues or suggestions. He holds formal senior management meetings monthly and joins in charitable events.

90% of staff agreed:

This organisation is run on strong values / principles

Wellbeing

73% of staff disagreed:

My health is suffering because of my work

Health and safety is paramount. Monthly ‘toolbox talks’ cover these issues, for example working at height. There are also live audits on site to ensure correct safety processes are followed. The company also offers a cycle-to-work scheme, subsidised gym membership and free fruit and water.

73% of staff disagreed:

My health is suffering because of my work

Giving Something Back

100% of staff agreed:

My organisation encourages charitable activities

This year, the company has set a goal of raising £10,000. Events include a colour run, a Macmillan Coffee Morning and taking part in the British Heart Foundation’s ‘Bag It Beat It’.

100% of staff agreed:

My organisation encourages charitable activities

Learn more about the 8 factors of workplace engagement here

Benefits:

Charity Activities

At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss
Gym

companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees