Quick facts

About My Vet


What is it like to work for My Vet

Leadership
Leadership
The Senior Management Team assist in the organisation of practice events, such as the Christmas party, practice walks and proposed family days. The team works very closely with charities to help secure funding for pet owners with financial constraints. Managers receive regular HR training updates to ensure that they treat all staff fairly and without discrimination of any sort. All vacancies are advertised internally first and a fair and objective interview process is followed to select staff for roles. The team is committed to the highest level of clinical and client care and all staff are involved in reviewing client complaints and clinical outcomes. The Management Team is targeted with visiting all locations on a regular basis. All staff have a review with a Senior Manager at least twice a year. The internal email system is used by the Director to issue regular updates on the practice, its performance, clients and progress with issued raised by staff. As well as all this the Director always presents the quality of service awards personally.
Personal Growth
Personal Growth
My Vet Ltd monitor all cases referred to specialists and then encourage staff to develop areas of expertise in-house to ensure that pets can be treated within the hospital. More experienced vets arrange a regular informal meeting to discuss cases and learn from them to help the more recently qualified vets. Vets and nurses attend regular in-house meetings with suppliers and specialists to learn about new products and treatments.
Fair Deal
Fair Deal
The company runs a branch Quality of Service award every quarter based on scores from client feedback forms, a mystery caller and spot checks for cleanliness and tidiness. The winning branches in each region are recognised with awards which are closely followed and create healthy competition between branches in each region. 

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Benefits:

  • Women
    Women

    At least 40% of senior managers are women

Company Statistics

  • Earning £35,000+:

    12%

  • UK sites:

    17

  • Average Age:

    28

  • Staff Turnover:

    32%

  • Staff:

    81

  • Male : Female:

    9% / 91%

Accreditation

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