About National Car Parks Limited

National Car Parks (NCP) are the UK’s largest and longest-standing private car park operator, with more than 150,000 spaces in more than 500 car parks, London Underground and National Rail stations.

Founded in 1931 as a small operation in West London, they took shape in 1957 when NCP were acquired by Central Car Parks.

Today, NCP have 1,000 staff under Chief Executive Officer Jo Cooper and a turnover of £650m. Since August 2017, NCP have been owned by Park24, a Japanese company, and the Development Bank of Japan. They have two main offices, in London and Manchester.

NCP value their staff, encouraging internal moves and career progression through training and development and on-the-job shadowing.

There’s a structured online performance-management cycle encouraging regular conversations between management and staff.

Employees get great perks such as access to healthcare benefits, discounted gym memberships, discounted phone contracts and their birthday off.

What is it like to work for National Car Parks Limited

Leadership

63% of staff agreed:

I have confidence in the leadership skills of the senior management team

Jo divides her time between the two main offices where she has a desk in the open plan areas. She encourages staff to spend time in the wider business and new starters from every department are encouraged to spend time out in the car parks.

63% of staff agreed:

I have confidence in the leadership skills of the senior management team

My Manager

77% of staff agreed:

I feel that my manager talks openly and honestly with me

The firm launched its management development programme in 2016. It’s been followed up with action plans for the managers who took part to consolidate their learning and understand how it has been applied in the workplace.

77% of staff agreed:

I feel that my manager talks openly and honestly with me

Wellbeing

61% of staff disagreed:

My health is suffering because of my work

NCP recognise the early signs of stress and managers make HR aware, offering support early on. Staff are also encouraged to sign up to the Simply Health scheme, used by some staff after being involved in the Manchester terror attack.

61% of staff disagreed:

My health is suffering because of my work

Learn more about the 8 factors of workplace engagement here

Benefits:

Charity Activities

At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss
Holidays

Companies offering a minimum of 25 days annual leave to all employees
Gym

companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees
Pensions

Companies offering a final salary, non-contributory pension scheme or one in which the employer puts in at least three times
Maternity

At least 10 weeks’ full pay or generous alternative
Family Friendly

School hours contracts offered to staff