Quick facts
  • What we do:
    The people of Newcastle are the reason we are here to empty their bins, clean the streets, run leisure centres, process planning applications and much more.
  • Year established:
  • Website:
  • UK locations:
    West Midlands
  • Contact
    • Civic Offices , Merrial Street , Newcastle , Staffs , ST5 2AG

About Newcastle-under-Lyme Borough Council

What is it like to work for Newcastle-under-Lyme Borough Council

My Manager
My Manager
Senior managers meet monthly and these meetings provide a good opportunity to share work experiences and explore opportunities for managers to support the work of other managers. Senior managers occasionally attend away days where they can focus and support specific issues. Managers participate in 360 degree feedback and this assesses their strengths and weaknesses and looks at areas where they can improve. Electronic toolkits for inductions, recruitment and selection, appraisals, grievances, disciplinaries, capability and attendance management are all provided.
Assistance is offered via North Staffs Quit Smoking service to those who wish to stop. There are training courses for managers, self help CD available for employees to help manage stress and Cholesterol/glucose screening sessions organised for those staff who wish to have them. Additionally health information is available on the staff intranet, evoice. Health screening days are provided for osteoporosis, arterial stiffness assessment and healthy prostate is available. Lunchtime yoga classes are also offered to staff.
Fair Deal
Fair Deal
Progression through salary grades and additional leave linked to five years service are provided to reward staff for their efforts. In addition to this the Council also have the employee recognition scheme.

Learn more about the 8 factors of workplace engagement here


  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

  • Maternity

    At least 10 weeks' leave on full pay

Company Statistics

  • Graduate Vacancy Locations:


  • Staff Turnover:


  • Earning £35,000+:


  • Average Age:


  • Male : Female:

    55% / 45%

  • Staff:


  • Sites:


  • UK sites:


  • Under 35 to Over 55 Ratio:

    No employees under 35


Want to get on the list or be accredited?

Start your engagement journey today and find out what you need to do to earn a Best Companies accreditation or a place on the Best Companies lists.