Given the ageing population, one unique benefit NHBC introduced in response to employee feedback is subsidised hearing aids. The cost of hearing aids can be thousands, so the organisation offer to fund 50% for employees and allow the balance as a staff loan, repaid over 12 months to help spread the cost. NHBC automatically refer employees who are absent due to stress to their occupational health service to get advice as quickly as possible. In addition, they also make a direct referral to the Employee Assistance Programme. The organisation also has a comprehensive stress risk assessment, which Managers use in these situations to understand the cause of the stress and agree support measures with the employee.