About Old Mill

Old Mill’s Leadership Programme has made a big difference with the Managers. It focuses on how people impact on others and has been specifically designed to align with Old Mill's values and goals. The company have also had specific developmental issues with one or two Managers. The company culture encourages Managers and employees alike to want to change and develop. Old Mill have had some great results through individual coaching, all by using a mixture of both internal and external Coaches. The performance of the Managers is measured in financial terms on a month by month basis. The company’s appraisal system also measures performance against specific objectives and organisational values. Finally, a very comprehensive psychometric and 360 evaluation of the Managers is repeatedly completed.

Out of Old Mill’s total head count of 243, over 70 are currently training to be Accountants, Tax Advisers or Financial Planners. This represents a huge investment in the future of Old Mill and is all supported by the company’s Coaching and Mentoring programme. Trainees are also rotated around Old Mill so that they can appreciate the different parts of the business when advising clients in the future. The Leadership Programme covers all employees from Trainee through to Partner level and increases self-awareness of how they impact on others. This programme has been designed in conjunction with the Centre for Leadership Studies at the University of Exeter.

Once a year Old Mill hold a Strategy Day for the Senior Management Team. This focuses on different areas of the business, the vision, mission and strategies and it also brings the Senior Team together to discuss the business away from the day job. The company also hold Client Service Team away days and dinners, as well as one for the Support Teams within the business. These consist of team updates, the strategy going forward and generally include a social element afterwards. The way Old Mill communicate day to day as a firm has also recently changed and they now use Skype for business. The business is also currently going through a pilot phase for Yammer to help people interact throughout the business, from the MD to the trainees and everyone in-between. All of this increases the amount of engagement within Old Mill and creates a more transparent approach when it comes to communication.