Quick facts

About OVO Energy

OVO ENERGY IS full of bright sparks. The gas and electricity supplier’s 1,166 employees, who have an average age of 27, celebrated the release of Rogue One, the latest Star Wars film, by calculating the cost of powering the Death Star (£6.2 octillion a day, apparently).

There’s a fun, young vibe at this Bristol-based company, which was founded in 2009 and reported its first profits in 2016. The firm, taking on the UK’s big six energy businesses, currently supplies more than 680,000 customers and has achieved its highest placement in its third year on our lists.

Chief executive Stephen Fitzpatrick wants Ovo to be “the UK’s most trusted company by 2020” through the efforts, openness and humility of its workforce. More than two-fifths of the staff joined in the past year but already feel welcome: the best factor score here is for My Team (an 83% positive score, ranking sixth).

Ovo uses social platform Google+ to reduce emails and manage cycling, beer-tasting and baking clubs. The result: colleagues are fun to work with (88%), power struggles don’t take their toll (73%) and people care about one another (87%).

When customers choose the 100% renewable “greener energy” option, Ovo plants five trees — rooting 250,000 saplings in the UK last year — and it supports rainforest conservation through the charity Cool Earth. The firm donated about £930,000 to good causes in 2016.

www.ovoenergy.com


What is it like to work for OVO Energy

My Team
My Team
Ovo’s teams are given a budget to manage events within their department. These events are a great forum for recap and future planning to ensure collaborative working. To engage teams and support team working these events tend to include an activity to bring the team together. Examples include the HR Team completing an assault course, the Forecasting & Planning Team working together to escape from a room with Puzzlair, the Customer Service Team Leaders who enjoyed a night at Laser quest and the Customer Service team, of around 600 people, doing fancy dress treasure hunt around Bristol.
Giving Something Back
Giving Something Back
Ovo’s first community-based giving programme, Ovo Gives Back, was launched in Spring 2016. Through Ovo Gives Back, Ovo supports local charities that have been selected by everyone at the company. As well as providing a £20,000 OVO Foundation grant to each charity, OVO employees volunteer with the local charities each month. Employees also regularly fundraise for the charities, through half-marathons, bake sales and pub quizzes. Through regular mentoring and coding clubs, they also spend time educating children from disadvantaged backgrounds and unlocking their true potential. They launched their first primary school mentoring scheme in Autumn 2016. 28 people from OVO spend one lunchtime a week mentoring children from two local primary schools in Bristol. Both primary schools are based in deprived areas of Bristol. Ovo have been working in partnership with CoderDojo since October 2015 and have introduced over 130 children to the joys of code. In October 2016, Ovo offered coding workshops for young homeless people that work with Depaul to give them insight into a what it’s like to work as a developer and to also teach them practical coding skills. One of OVO Foundation’s aims is to lift young people out of poverty and help those who’ve experienced homelessness find their feet. In 2016, OVO Foundation inspired and funded the ‘Future Builders’ project, which gives homeless young people the skills and opportunity to refurbish a property that will then be their home. In October 2016, a group of young people started a construction course at a local college in Bristol. After learning new skills in the classroom, the group put their newly-acquired skills to use by renovating two properties that they’ll go on to live in Spring 2017 when they start their full-time construction apprenticeship.
Fair Deal
Fair Deal
OVO invested over £600,000 in their Customer Service department with their new reward initiative, OVO Reward Steps. OVO Reward Steps is a way of rewarding great performance and recognising people’s commitment to OVO within the Customer Service and back office teams. OVO Reward Steps has introduced significant salary milestones alongside clearly defined knowledge and experience criteria, giving people clear career progression in this crucial part of the business. Addressing attrition, sickness and a perception that people were not getting a ‘fair deal’, OVO Reward Steps resulted in a 4% decrease in sickness, 52% decrease in attrition and 39.8% increase in the company’s eNPS score for ‘Reward’. The success of this project in its first four months represents savings to the business of £409,762.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Holidays
    Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Gym
    Gym

    companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees

  • Maternity
    Maternity

    At least 10 weeks’ full pay or generous alternative

  • Profit Related Payment
    Profit Related Payment

    Companies offering profit related pay to all employees

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

  • Shares
    Shares

    Companies offering profit related pay to all employees

Company Statistics

  • Staff:

    1166

  • Earning £35,000+:

    17%

  • UK sites:

    2

  • Average Age:

    27

  • Staff Turnover:

    31%

  • Male : Female:

    57% / 43%

Accreditation

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