Quick facts
  • What we do:
    Software Provider
  • Year established:
  • Website:
  • Contact
    • Pioneer Court, Pioneer Way, Casteford, UK, WF10 5QU
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About PCTI Solutions Limited

PCTI Solutions provide software solutions to digitise the transfer of care between and within healthcare providers, supporting over 200,000 healthcare professionals, 6,000 GP practices and 125 NHS Trusts.

The Castleford, West Yorkshire, company has been an expert in healthcare electronic document-management since 1993.

Back then, they introduced scanning letters electronically for general practices and developed the solution to include document workflow and optical character recognition software.

This revolutionised document management within healthcare organisations. Since then, they have continually developed Docman and release updates to their 200,000 users every six months.

Every day, secondary-care providers send thousands of letters to GPs using Docman Hub. The technology maintains detailed records and documents for over 40 million patients.

There’s a great working culture under MD Ric Thompson, including top-class training, nights out and company away days at places like Camp Hill in North Yorkshire, Alton Towers, Pontefract Races and Kenwood Hall in Sheffield.

What is it like to work for PCTI Solutions Limited

My Manager
My Manager
Individuals are encouraged to reach out to their colleagues for support, with the leadership team continually offering support and guidance through their daily and designated interactions with individuals. The HR Manager has regular one-to-one sessions with colleagues.
Managers spend time with their teams, walk the floor, carry out one-to-ones, shadow, and ask questions to determine energy levels. Regular rewards and incentives help, such as handing out high-street vouchers and ordering pizza. Team members are multiskilled and can help colleagues when busy.
My Team
My Team
Two company-wide conferences have included food and entertainment. The year-end conference was held at a cinema last year and the firm held a company-wide bowling competition. Eight random teams brought some colleagues together for the first time.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • UK sites:


  • Staff:


  • Earning £35,000+:


  • Staff Turnover:


  • Average Age:


  • Male : Female:

    73% / 27%


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