Quick facts
  • What we do:
    Substance Misuse Charity
  • Year established:
  • Website:
  • Contact
    • Phoenix Futures, 68 Newington Causeway, London, SE1 6DF

About Phoenix Futures

Phoenix Futures are dedicated to helping individuals, families and communities recover from drug and alcohol problems. Working across 30 sites, the organisation is founded on a passion for showing that recovery from drugs and alcohol is possible.

Since its launch in the 1960s, Phoenix have taken part in a wide range of community initiatives to meet their own charitable purpose.

The organisation looks to go above and beyond to support the family members of its service users, and works in partnership with other charities to reduce stigma around addiction and homelessness.

Employees are equipped with the skills required to carry out these services, and Chief Executive Karen Biggs takes the leading role in ensuring all employees can do their job to the best of their ability.

Karen, who took up the role in 2007, is a leader in the sector, and is frequently engaged by government bodies to consult on policy issues.

What is it like to work for Phoenix Futures

The senior management team are expected to be visible role models for all staff displaying passion, honesty and accountability. All managers are visible around the organisation and take part in activities including tree planting and sailing voyages.
My Manager
My Manager
Phoenix encourage all staff to take notice of what is going on around them. Their health wellbeing initiative is aimed at reducing stress and boosting health amongst all employees. The organisation also ensures that staff take their breaks and hosts regular lunch clubs to boost communication.
Personal Growth
Personal Growth
Learning and development is a core part of the strategy of being the best. All staff in residential services have access to Log On To Care, an award-winning e-learning platform for them to develop further care training in line with their job roles - including dementia and working with disabilities.

Learn more about the 8 factors of workplace engagement here


  • Maternity

    At least 10 weeks’ full pay or generous alternative

Company Statistics

  • Staff Turnover:


  • Male : Female:

    29% / 71%

  • UK sites:


  • Staff:


  • Average Age:


  • Earning £35,000+:


Regional Engagement

In the press


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