Quick facts
  • What we do:
    Social Housing Management
  • Website:
    http://www.yourphp.org.uk
  • UK locations:
    South West
  • Contact
    • Beech House, 28-30 Wimborne Road, Poole, Dorset, BH15 2BU

About Poole Housing Partnership


What is it like to work for Poole Housing Partnership

Leadership
Leadership
Actions speak louder than words and the senior managers believe in the importance of following up on commitments. Treat each other with respect and understanding: Everyone is treated equitably and fairly and Dignity at Work policy is taken very seriously. Recognise value in people:  We have regular meetings at which the senior management team gives updates on the company’s business plan and forthcoming objectives, and information is also communicated via email. Business and team plans are available for all staff to view on our IT network. Employees are encouraged to challenge and not be afraid to speak up.  Performance in all areas of the organisation is analysed through regular reporting on key performance indicators, and from the Customer Service Excellence accreditation. The senior team ensures that where areas for improvement are identified, the appropriate action is taken to address any issues. Strive for excellence:
Wellbeing
Wellbeing
The company are fully in support of flexible working and the benefits it brings in terms of a good work/life balance, for example many of the employees, including managers, have a compressed working pattern with gives a day away from the office once a week or fortnight. This, along with  flexi-time scheme is frequently mentioned by employees as being of great value to them. They also have a number of other practices in place such as a cycle to work scheme and discounted gym membership, stop smoking courses, free flu vaccinations, paid time off to undertake charitable activities and the provision of office space for a holistic therapist, a beauty therapist and language classes.
Giving Something Back
Giving Something Back
Extra Care scheme (for very elderly and vulnerable residents) was recently renovated, including the creation of sensory gardens. In addition to the south garden, which also includes a BBQ area for summer parties, a ‘wildlife walk’ has been created with elevated views of Poole Harbour, and a courtyard with beautifully scented evergreen pine, rosemary and euphorbia. Residents are thrilled with the results. This has had the desired impact of encouraging elderly residents to leave their flats and enjoy the gardens and socialise with other residents; with important health benefits.  There are now successful community gardens in areas that no-one believed they could work, and local youngsters are getting to understand where their food comes from, and learn about healthy eating. They support the local credit union (Coastal Community Savings and Loans) and offer the time of their staff to support the running and good governance of this organisation. 

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Pensions
    Pensions

    Companies offering a final salary, non-contributory pension scheme or one in which the employer puts in at least three times

  • Long Service
    Long Service

    50% of employees with more than 5 years' service

  • Development
    Development

    Non work related training supported

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • UK sites:

    1

  • Staff:

    115

  • Earning £35,000+:

    17%

  • Male : Female:

    26% / 74%

  • Average Age:

    45

  • Staff Turnover:

    9%

Accreditation

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