Quick facts
  • Year established:
    2006
  • Website:
    http://www.resqcs.co.uk
  • Contact
    • Res Q Ltd, Criterion House, 75-81 George Street, Hull, East Riding of Yorkshire, United Kingdom, HU1 3BA

About ResQ Limited

ResQ is an outsourced contact centre. Clients will outsource their contact centre services which means that ResQ will make and take calls on their behalf, promoting and selling their products and services.

They are a privately owned family business with in excess of 1000 employees across two centres. They work for well known FTSE 100 brands, representing them and speaking to their customers on their behalf. ResQ have a great people culture where people can develop and grow and believe strongly in home grown talent.

ResQ believe so strongly in career development, that they have established with a local college a remedial programme for candidates who have been unsuccessful during their interview process to enable them to learn the skills required and on completion, are allowed the opportunity to re-apply.

Their are five core principles at ResQ, to which each and every team member follows on a daily basis. These principles are: collaborative; innovative; honest; competitive; and enjoy. These principles are displayed across their sites to ensure that they are always at the front of their people's minds.


What is it like to work for ResQ Limited

My Manager
My Manager
ResQ have a two team leader development programmes; one of which is accredited with a certificate from the Chartered Institute of Leadership and Management. 

Giving Something Back
Giving Something Back
ResQ work with a number of organisations to secure roles for people that are long term unemployed. 
Fair Deal
Fair Deal
ResQ hold regular competitions between teams, with rewards including high end electrical goods, holidays, and shopping vouchers. 

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Women
    Women

    At least 40% of senior managers are women

  • Gym
    Gym

    Companies offering either free gym/ sports facilities or subsidised gym membership for all employees

Company Statistics

  • Earning £35,000+:

    15%

  • UK sites:

    2

  • Staff Turnover:

    28%

  • Average Age:

    29

  • Male : Female:

    56% / 44%

  • Staff:

    987

Regional Engagement

In the press

Accreditation

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