About Return on Investment Ltd

ROI are a B2B lead-generation and customer-retention specialist working in the automotive fleet industry. They provide sales-support services, outsourced administration and technological solutions for global car manufacturers.

Founded in 2003, Cheshire-headquartered ROI today operate in the UK and Europe across five sites with over 220 staff, under Chief Executive Officer Nigel Sandiford.

ROI are the trusted partners to 20 of the major global car manufacturers. With a range of integrated, outsourced fleet solutions, they provide increased operational efficiency, sales and customer satisfaction.

In 2016, they won the Gold Award at the European Customer Service and Contact Centre Awards and, in 2017, the Best Sales Innovation at the UK Sales Professional Awards. The company is the fastest-growing automotive support agency in the UK.

A Target and Go programme for employees rewards them with an additional £25 every time they book a further appointment after their monthly target has been hit. Above 40 appointments, it becomes £40.

What is it like to work for Return on Investment Ltd

Leadership

81% of staff agreed:

This organisation is run on strong values / principles

CEO Nigel uses quarterly company meetings to update all staff on company developments, new initiatives and future plans. He also regularly contributes to the weekly 'Despatches' company newsletter. He makes it clear that anyone can contact him directly.

81% of staff agreed:

This organisation is run on strong values / principles

Wellbeing

76% of staff disagreed:

My work interferes with my responsibilities at home

Every employee gets an annual £500 health-and-wellbeing allowance that they can spend on any activity or product they think will benefit them. These funds are often spent on gym membership, sports equipment or hypnotherapy classes.

76% of staff disagreed:

My work interferes with my responsibilities at home

Giving Something Back

90% of staff agreed:

My organisation encourages charitable activities

Recently, the entire Gaydon office took part in a day's volunteering at a local National Trust venue where they constructed play equipment from natural materials. All sites get involved with national fundraising activities including Children in Need, Macmillan coffee mornings and St Luke's Hospice.

90% of staff agreed:

My organisation encourages charitable activities

Learn more about the 8 factors of workplace engagement here