Quick facts
  • What we do:
    Customer Experience
  • Website:
  • UK locations:
  • Contact
    • The Drill Hall, 57a Farringdon Road, London, EC1M 3JB

About Rufus Leonard

What is it like to work for Rufus Leonard

My Manager
My Manager
The Management Team is the engine behind Rufus and as well as their fortnightly and monthly meetings, the Board have put in place off site workshops every quarter to enable this valuable team to discuss initiatives and how to implement them by collaborating and learning from each other. Working together, the Management team and Board came up with a concept they call Hit Squads – these are small groups made up of the management team, that have been given specific goals or tasks to complete. The Hit Squads are championed by all the Directors who feed into this by ensuring they are clear about their own goals and objectives and how this cascades to the Management Team. They also invest in individual profiling techniques such as Myers Briggs profiling and Scrum training (they now have 25 Scrum masters!) as well as management training. Rufus hold workshops that are externally facilitated (they call these ‘Susie Sessions’) so that all the team have a good understanding of each other, respect and the knowledge and tools they need to work together as an effective and highly motivated team. Managers are also given monthly one to ones with HR, as well as feedback sessions from the Family Planning employee engagement survey which includes feedback from their team. Managers can also take advantage of all the additional counselling and mentoring facilities that Rufus provides to its staff.
My Team
My Team
The company’s brilliant office space plays a big part in promoting collaboration. Double height ceilings and multiuse furniture solutions make it an extremely flexible place to work. All employees are provided with a MAC laptop on arrival, so everyone has freedom to hot-desk. They offer plenty of desk space, sofas and amazing break-out areas for people to have informal meetings and brainstorm. They also have a dedicated canteen/lunch area in the basement where staff can gather over lunch, or break off to one of the snug areas fitted with sofas and soft lighting for more relaxed chats. Rufus knows the importance of taking time out together. Each team has an allocated budget that they can use for social activities. In addition, the events team Freshly Squeezed puts together a bespoke programme of monthly classes and events to help motivate and inspire. These include everything from shoe design, sushi making and movie nights – this means many opportunities to work together with colleagues in smaller groups. They also run regular clubs, including Wine club and Book club. Their Party Animals team also organise lots of opportunities for teams to bond outside of work. Every month, they run an initiative called “Life Lessons With…” These are a fortnightly team challenge where staff nominate a topic, then get together and present their understanding of the topics to each other. In addition they run monthly ‘Masterclasses’ - show-and-tell sessions designed to share with each other the work in their respective areas.
Fair Deal
Fair Deal
Aside from their fixed and regular reward initiatives like the Employee of the Month award, Xtra Mile programme and end of year Red Lion awards, which are voted for by colleagues and directly reward staff performance with tangible benefits of up to £1000, they have worked hard to develop one of the most diverse and comprehensive benefits packages in their industry. Part of their benefits sees the company curate a programme of cultural events called Freshly Squeezed, which aims to cater for the ‘whole person’ by offering a wide range of topics. Staff are encouraged to get involved at their leisure and within work hours to develop new skills. This gives staff the opportunity to take a break, with the intention of feeling valued and making Rufus a rewarding place for them to come to work. Rufus have had fantastic feedback from both permanent and freelance staff who say they haven’t seen such a wide-ranging and unique initiative at any other agency. Their benefits seek to reward staff with everything from time off to discounts on leisure activities (1 free cinema ticket for Vue and Cineworld each week; 40% off British Airways flights; 25% off Eurostar) to looking after their physical and emotional health and wellbeing. On a daily basis, if people need to work late to hit a deadline, they’ll be provided with as much beer, pizza and ice cream as they can manage!

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    At least 20% of staff are known to undertake charitable activities during business hours without incurring financial loss

  • Holidays

    Companies offering a minimum of 25 days annual leave to all employees

  • Gym

    Companies offering free gym/ sports facilities or subsidised gym memberships with at least 50% of employees taking this up

  • Health Insurance
    Health Insurance

    Companies offering private health insurance with at least 50% of employees taking this up

  • Pensions

    Companies offering a final salary, non-contributory pension scheme or one in which the employer puts in at least three times

  • Maternity

    At least 10 weeks’ full pay or generous alternative

  • Profit Related Payment
    Profit Related Payment

    Companies where profit related pay is available and at least 50% of people receive it

  • Development

    Non work related training supported

  • Family Friendly
    Family Friendly

    School hours contracts offered to staff

Company Statistics

  • UK sites:


  • Staff:


  • Staff Turnover:


  • Average Age:


  • Male : Female:

    51% / 49%

  • Earning £35,000+:



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