About Sandwell Community Caring Trust

88% of staff agreed:

I feel that my manager talks openly and honestly with me

Management tool kits/resources are part of the management training programme. Sandwell offer pay/support for external management qualifications. They currently have a care worker on a university qualification which SCCT is funding. There is also a Management Development Programme. Sandwell offer 360 feedback through Management meetings and personal supervision. Internal coaching/mentoring is undertaken with personal supervision.

85% of staff agreed:

The training in this job is a great benefit to me personally

Sandwell train employees above the level they require for their existing post. This is to prepare them for any opportunities as supervisors/managers. All Sandwell’s training to staff is free, They are also paid to attend. Some of the courses are Health and Safety, First Aid, Manual Handling, Food Hygiene, Fire, Medication, Adult Abuse and NVQ.

90% of staff disagreed:

My health is suffering because of my work

Employees only have a contract for a maximum of 37 hours per week. Care Managers can authorise anyone wishing to work overtime for a maximum of 48 hours per week. These levels of work are in line with the European Time Working Directive and are in place to protect Sandwell’s employees. Sandwell also employ a staff care counsellor for any employee experiencing specific personal or employment issues. The care counsellor can refer individuals for specialist counselling if necessary. Sandwell also has a specialist occupational health advisor who employees can see or be referred to with any physical or mental health issues.