Quick facts
  • What we do:
    Luxury Hotel
  • Year established:
    1973
  • Website:
    http://www.sheratonparktower.com
  • UK locations:
    London
  • Contact
    • The Park Tower Hotel Limited, 20 Arlington Street, London, SW1A 1RL

About Sheraton Park Tower - A Luxury Collection Hotel


What is it like to work for Sheraton Park Tower - A Luxury Collection Hotel

Personal Growth
Personal Growth
Learning and Development supports business performance improvement at Sheraton Park Tower, and the key strategic goals of the business, as well as contributing to the growth of individual associates and offering rewarding opportunities to learn and grow. Associates see a clear link between their own development and the goals of the business. The company focus on ensuring that associates experience a robust on-boarding process which prepares them thoroughly for their role within their teams. This includes an on-brand induction, service culture training, and personalised departmental induction plans, to ensure a consistent quality of training for the company's new starters.
My Company
My Company
Sheraton Park Tower Hotel believe that one of the most important ways they receive feedback is through their annual “Starvoice” survey, where all associates at the hotel complete a 60 question survey to tell us what they really feel about the hotel. The survey results are carefully dissected by management and then action plans are put into place to ensure that the company continues to build on areas of strength, and find ways and means to act on less positive feedback about their organisation.
Fair Deal
Fair Deal
The Hotel is aware that rewards and recognition are vital as they help the teams feel a sense of personal accomplishment and with this comes confidence in their ability to perform successfully in their roles. Three times a year the company holds a communication meeting for all of staff in which they honour recipients of the MBE (Member of the Brand Experience) and OBE (Order of the Brand Experience). These are employees that really have stood out for going above and beyond the call of duty. However, to ensure that recognition is kept close to the surface, all employees are encouraged to give out “stars” to colleagues they think have done a great job. Stars can be traded in for a chocolate bar, or collected for a gift voucher. To ensure stars are given and to keep it high on the agenda, HR will raise this in the morning meeting every day, and then display on a recognition wall in the Heart of House areas along with an employee picture.

Learn more about the 8 factors of workplace engagement here

Benefits:

  • Gym
    Gym

    On-site gym or subsidised gym memberships

  • Childcare
    Childcare

    On-site nursery or vouchers

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

  • Health Insurance
    Health Insurance

    Full family cover

  • Dental Insurance
    Dental Insurance

    Dental insurance offer to all employees

Company Statistics

  • UK sites:

    1

  • Staff:

    171

  • Staff Turnover:

    18%

  • Earning £35,000+:

    4%

  • Average Age:

    40

  • Male : Female:

    66% / 34%

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