Quick facts
  • What we do:
    We place our customers at the heart of what we do and aim to provide high quality services that meet people's needs, that are delivered in a cost effective way.
  • Year established:
  • Website:
  • UK locations:
    West Midlands
  • Contact
    • PO Box 18, The Council House, Solihull, West Midlands, B91 9QS

About Solihull Metropolitan Borough Council

THIS WEST MIDLANDS authority puts a lot back into its local community (a 53% positive score). Solihull Metropolitan Borough Council does everything from checking whether scrap metal dealers are registered to investigating food poisoning, and tries to act in an open, honest and approachable way.

Chief executive Mark Rogers and other directors run the organisation on a sound moral basis (73%), and Rogers is an inspiring leader (66%). He visits different departments so that people at the 159 locations can question him directly and holds leadership forums for senior managers three or four times a year.

A typical job among the 2,749 employees is a catering assistant, paid almost £12,500 a year. People feel pay is fair for their duties (58%) and are happy with benefits (60%). Everyone has flexitime and deadlines are realistic (62%), so nobody feels too exhausted at the end of the day (46%).

Unusually, there is no budget for socialising. Solihull explains: "Being a publicly-funded organisation accountable to the people of Solihull, the council is not able to justify the allocation of public money for fun and social events. All staff recognise this reality." Instead, the mid-sized organisation encourages people to socialise and enjoy sports and foot the bill themselves, which is actually no barrier to having fun (75%).

The council is driven by a vision of Solihull in 2018 "where everyone has an equal chance to be healthier, happier, safer and prosperous" and people believe they have a positive future ahead of them (58%).

What is it like to work for Solihull Metropolitan Borough Council

As part of their wellbeing programme, which will be launched shortly there is also a facility for employees to complete an on-line healthy living questionnaire survey and this will signpost employees to where they can make improvements in their lifestyle. Employees are able to obtain reduced membership rates at gyms, both private clubs and the Council’s two leisure centres. Employees are able to work flexi-time and where appropriate, work from home. There is an employee assistance programme in which employees have access to a 24/7 telephone counselling service. Face to face counselling will also provided where necessary.
My Team
My Team
The people directorate undertake a 'Team of the month' award. Any officer can nominate a team within their directorate for actions above and beyond what would normally be expected. This can include targets achieved much earlier than planned and teams pulling together. All nominations are discussed at a divisional leadership team meeting and nominees are notified of the result. The award is £50 which is transferred to a nominated cost centre and a certificate which is framed and presented by the Director for People or the relevant Service Director.
Fair Deal
Fair Deal
The organisation have an eye test scheme where they contribute to the cost of an eye test and also glasses if they are required for use with visual display equipment. They also operate a Vectis benefits scheme for staff which offers them discounts in a variety of locations and activities. Staff are contacted regularly by Vecits with their latest range of special offers. They are an accredited Investors In People Organisation which recognises individual contribution to the organisations success. They have a flexible working scheme, a final salary pension scheme, a sickness absence scheme and a flexi-time scheme.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 33% of senior managers are women

  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

Company Statistics

  • Graduate Vacancy Locations:


  • Sites:


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  • Number of Staff:


  • Staff:


  • Male : Female:

    29% / 71%

  • Average Age:


  • Staff Turnover:


  • Earning £35,000+:


  • Under 35 to Over 55 Ratio:

    No employees under 35


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