Engagement score

Latest BCI Score

686.1

Quick facts

What we do:
Homes, Wellbeing, Partnerships
Year established:
1972
Website:
http://www.syha.co.uk
Contact
- South Yorkshire Housing Association, 43-47 Wellington Street, Sheffield, South Yorkshire, S1 4HF

About South Yorkshire Housing Association Limited (SYHA)

Providing social housing in the Sheffield City region, South Yorkshire Housing Association deliver personalised care, health and wellbeing services and develop housing for rent or shared ownership.

Their purpose is to allow people to settle at home, live well and realise their potential. Customer service is crucial and employees are rewarded for their outstanding approach to this with the organisation’s quarterly Good to Great awards. Anybody can nominate a worker for the award and a panel of staff will review each nomination to decide who will win the cash prizes and certificates at a quarterly ceremony.

An annual company roadshow is hosted by the chief executive, who has been with the organisation for 22 years. The event is open to the entire workforce, offering interactive and participatory sessions that workers will enjoy and learn from.

What is it like to work for South Yorkshire Housing Association Limited (SYHA)

Leadership

83% of staff agreed:

This organisation is run on strong values / principles

SYHA’s Management Competencies detail daily practices expected by leaders across four areas: developing and managing people, delivering service excellence, demonstrating excellent leadership and showing self-awareness. Chief Executive Tony uses Yammer to praise staff and presents Good2Great customer service awards.

83% of staff agreed:

This organisation is run on strong values / principles

My Team

91% of staff agreed:

People in my team go out of their way to help me

A Transform Strategy will improve the way SYHA work, increase communication between colleagues and provide better customer service. To do this, there are new communications and IT systems and modernised office spaces. Office 365 has freed up staff from sitting at specific desks.

91% of staff agreed:

People in my team go out of their way to help me

Giving Something Back

84% of staff agreed:

My organisation encourages charitable activities

A Sustainability Manager drives environmental activities such as informing the design of head office, with improved insulation, zoned LED lighting, passive cooling and electric-vehicle charging. SYHA have also secured £81k from the Warm Homes Fund and set up a Bicycle User Group.

84% of staff agreed:

My organisation encourages charitable activities

Learn more about the 8 factors of workplace engagement here

Benefits:

Women

At least 40% of senior managers are women
Holidays

Companies offering a minimum of 28 days annual leave to all employees
Gym

Companies offering either free gym/ sports facilities or offering subsidised gym membership for all employees
Pensions

Companies offering a final salary, non-contributory pension scheme to all staff or one in which the employer puts in at least three times
Maternity

At least 10 weeks’ full pay or generous alternative
Development

Non work related training supported
Family Friendly

School hours contracts offered to all staff