About Speedy

The senior management team are fully committed to delivering the message and living the values of the organisation. At Speedy, it is about “what you say you will deliver”, being a role model and above all else communication with the teams they lead. Their senior managers lead by example by encouraging innovation,. feedback and ideas. They make it personal to their own teams so employees can fully buy into the messages being delivered.

Employee development is encouraged at every level within the business within the parameters of Speedy Hire’s “Career Journey” and this is evidenced tangibly in the volume of roles that are obtained by individuals already working within Speedy. 25% of vacancies within Speedy are filled internally as individuals are encouraged to complete both role based and aspiration training and development, preparing them well for their next career move. The development of the employee starts at the “Qualified” level of the Career Journey. Inductions to the business are tailored for each discipline and each team member has a career journey that highlights courses required, relevant qualifications and on the job training to support them through three levels of competency through the “Developed” level to “Expert”. At this point, the team member is in a great place to progress to their next career move. Each course is supported by their internal Training Academy to ensure each individual training log is up to date and the booking process is seamless. The leaders in the business are supported with tailor made management courses at different levels that will give each attendee a qualification from the CMI (Level 3 or 5) and there are various leadership plus modules and 360 feedback put in place to develop them further. Development is seen at every level and a number of current Directors started in the business at entry level. The internal mobility supported by the Career Journey is certainly one of the best examples of their commitment to employee development. In addition to this, Speedy Hire have a Human resources Service Charter manual that details all of the services they provide for employees to ensure managers and employees know what they have access to and what extra services they provide to support them in their development.

Speedy recognise the importance of employee involvement and feedback and has established the ‘Employee Forums’ as a framework for discussion on matters affecting all employees. They believe it is imperative that they give all employees their “voice”. The employee forums were initiated throughout the business as a result of feedback from our annual employee survey. They have been introduced as a way of improving communication methods throughout Speedy. The Forums have helped the business to establish and understand our people’s thoughts, opinions, views and suggestions from all different grades, within all the business areas and departments. They have been a successful method in allowing the organisation to share business information with employees and as a result of the suggestions and comments raised there have been many improvements made to the day to day running of the business. They are a two way process of communication, discussing matters that affect all employees in a positive, professional and constructive manner. The Employee Forums are being held to share business information; encourage open and honest feedback, suggestions and ideas from employees; build stronger connections between their business strategy and what their people think; supplement the existing channels of communication within the group on business matters; provide effective two way feedback to promote better understanding and good relationships with employees, managers and leaders. The fact that the organisation set these up as a result of employee feedback gives an indication that they do listen and act upon feedback from employees