This job is good for my own personal growth
The HR Manager at St Ermin’s created 2 development programmes specifically for the business: For Management: Fish S.U.P.P.E.R (Supports, Unites, Plans, Participates, Energises, achieves Results). For Supervisory Fish S.T.I.C.’s (Strives To Inspire Change). They involve the following: Leadership vs Management, Stages of group development, Behaviour and Motivation Learning styles, Communication Conflict Management, Time Management Problem solving and decision making. Whilst both programmes have the same elements, the Management Programme deals with more complex theories and processes. Both programmes are highly interactive, with a significant range of exercises observing natural and learned behaviours. There are 6 modules, 4 weeks apart with practical work based projects to complete between modules. The course also has a very practical base, where hotel issues are openly discussed with no fear of retribution then analysed and often fixed there and then or a plan put in place by the delegates. The modules are tough and also a lot of fun. At the end of the course, the attendees are then set a project as a group that is work related and needed to improve or launch something within the hotel or help with employee communication. The 2013 project was to make a video that embodies St Ermin’s culture, especially fun, love and energy. The pilot courses were run in 2011 and proved such a success that there are courses each year, and to date, 58 employees have attended a course. In 2014, 10 delegates attended the course. The 2015 course is already planned for April.