Quick facts
  • What we do:
    hospice care provider
  • Year established:
  • Website:
  • UK locations:
    North East
  • Contact
    • Regent Avenue, Gosforth, Newcastle upon Tyne, Tyne & Wear, NE3 1EE

About St Oswald's Hospice

What is it like to work for St Oswald's Hospice


At St Oswalds they believe wellbeing begins with the line manager/staff member relationship, underpinned by a range of support tools that can be accessed by either the line manager or member of staff. Contact and dialogue through one to one sessions and team meetings means that staff wellbeing is monitored on a regular basis. To support this the St Oswalds Staff Support leaflet is issued personally to each new member of staff by the HR Director when they join St Oswalds. She talks through in detail the range of support mechansisms in place to support them during their employment. Two examples are access to complementary therapies delivered by volunteer therapists at very low cost, appointments at end of day to fit in with working patterns, making use of the skills of volunteers. St Oswalds also offer referrals to external counselling with no questions asked about reason for referral so they remain highly confidential. Up to six sessions are offered but can be extended.

Giving Something Back
Giving Something Back

Claud Regnard, one of Consultants has just received a Lifetime Achievement award from Help the Hospices - the national umbrella organisation representing the hospice sector. Claud is renowned regionally, nationally and internationally for his expertise in specialist palliative care. He is also known for sharing his knowledge and learning with colleagues within palliative care. Claud has devised A Guide to Symptom Relief in Palliative Medicine, which is used by professionals aross the world, as a bedside textbook. Claud helped establish the UK’s first Macmillan Nursing post for people with Learning Difficulty and they pioneered the development of DisDAT (Disability Distress Assessment Tool). It has been validated by Northumbria University and is now used by over 15 LD and mental health trusts, as well as by university research teams. It is included in the Mencap website and has its own website – In 1999 Claud developed CLiP. CLiP - Current Learning in Palliative Care – is a flexible education programme aimed at healthcare professionals. CLiP is now widely used in palliative care settings. It is available free online at and has been formally evaluated by Open University, which showed that it is an effective means of delivering learning and improving learning outcomes. Finally, Claud also devised a clinical response to the potential threat of ‘Pandemic Flu’, which was shared with other hospices and and subsequently shaped Help the Hospice advice, as his paper was made available online to all members during the Swine Flu crisis in 2009.

My Company
My Company

St Oswald's has a team ethic and consults widely. They consult formally, for example through their Staff Consultation Group where Directors and Staff reps meet six times a year to discuss issues of importance to staff, as well as strategic and operational items such as the annual business plan. When developing policies and procedures, St Oswald's formally consult with staff members from across the Hospice, harnessing feedback from those with a specific working knowledge of and interest in each respective policy. Lastly, this year, the most effective and unique means of listening to their employees has been through 'roving roadshows' undertaken by their Chief Executive, James Ellam. St Oswald's has always undertaken Annual Roadshows, to highlight and celebrate previous year achievements, as well as outline the business strategy going forward. However this year, mindful of the difficulties of staff working in clinical settings, on different shifts and offsite, the Chief Executive has taken the roadshows direct to the teams in their operational areas. He has attended team meetings, met and shared news with the night staff, taken part in Fundraising, Retail and Children's Services Away Days offsite and undertaken Q&As at every session. As such, there has been a huge attendance, compared to previous years and the sessions have evaluated very well.

Learn more about the 8 factors of workplace engagement here


  • Women

    At least 33% of senior managers are women

  • Holidays

    Companies offering a minimum of 25 days annual leave

  • Gym

    On-site gym or subsidised gym memberships

  • Childcare

    On-site nursery or vouchers

  • Long Service
    Long Service

    40% of employees with more than 5 years' service

  • Pensions

Company Statistics

  • Staff Turnover:


  • UK sites:


  • Male : Female:

    19% / 81%

  • Staff:


  • Average Age:


  • Earning £35,000+:



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