Latest BCI Score
686.6
STAR REFRIGERATION IS a cool place to work, according to its staff. One of the largest independent industrial refrigeration companies in Britain, which does everything from design and manufacture to installation and maintenance, the firm has gained a reputation for its pioneering sustainable technology.
Employees think Star provides a great service (giving a positive score of 84%) and are proud to work for it (78%). The company, which won an award last year for the environmentally-friendly ammonia chillers it installed at Great Ormond Street hospital in London, does its bit for the environment too (78%, a top 20 score).
Founded 40 years ago, the Glasgow-based firm, which includes Penec, its components arm, and Starfrost, which specialises in equipment for the food processing industry, spends almost £500 per head on training. It runs a large apprenticeship scheme and funds or part-funds qualifications such as MBAs. Staff say the work is stimulating (73%) and good for their own growth (76%). They feel they can make a contribution to the success of Star Refrigeration (78%) and would not leave tomorrow even if offered another job (78%).
Chief executive John Rowell is a principled leader (78%) who runs the business on sound moral values (81%, ranking the company just outside the top 20 on this question). They also have confidence in the leadership skills of senior management (76%) and say people don't use intimidation to get what they want (70%). However, they are not as clear as most other staff surveyed about what is expected of them in their work (68%, only nine firms scored lower on this).
The business last year turned over more than £39m but stress levels are low (82%, with just 11 firms scoring better). Employees don't feel so pressured they can't concentrate (72%) or perform well (71%) and their health is not suffering (80%, a top 20 score). That doesn't mean it's not hard work. Team members put in 42.5 hours a week and care about giving a good service (93%).
People like working for Star Refrigeration. Half the 333-strong workforce, who are based at 12 different locations in Scotland and England, have notched up at least five years' service and almost 30% have been there for 10 or more years.
www.star-ref.co.uk
Learn more about the 8 factors of workplace engagement here
Companies where employees are offered share options
Companies offering a minimum of 25 days annual leave
On-site gym or subsidised gym memberships
On-site nursery or vouchers
Companies offering a final salary or non-contributory pension scheme
40% of employees with more than 5 years' service
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