Quick facts
  • What we do:
    Casual Dining Restaurant
  • Year established:
  • Website:
  • UK locations:
  • Contact
    • 253/254, Capability Green, Luton, Bedfordshire, LU1 3LU

About TGI Fridays UK Ltd

What is it like to work for TGI Fridays UK Ltd

Karen Forrester, TGI Fridays UK Managing Director, is much loved, valued and respected throughout the company. She is regularly seen in the stores and will always take time with the team. This is also true of the company’s new open stores, where Karen and her Exec team take a day to spend with the new Fridays family members to welcome them to the brand. If a key message needs to be delivered to the team, Karen will create a video message which will then be posted onto TGI Fridays social website, and a link is sent directly to their mobile phones.
TGI Fridays have an employee assistance programme, and an occupational health service, both of which are designed to ensure the company give support where it is needed. However, TGI Fridays have a monthly health awareness advice blog on their social media platform. This is to provide preventative support and is called Dr Ed. Their teams can be given top line advice on a myriad of subjects, and if they want to see further information, web links are provided.
My Team
My Team
There are many team building events which run across the year at TGI Fridays. The company’s team challenge begins in February, where each of their stores goes through a review process to ensure everyone in their organisation meets the behavioural and ability criteria. Each staff member is then asked to re-certify to ensure they have the knowledge to be efficient in their role, and then they are observed to ensure they display TGI Fridays brand promise to their guests. This is a store activity so that no one is left behind. The store will be visited by a Director of Operations to sign off, the opportunity is used to reward and recognise key individuals who may have stood out in the journey. A series of additional targets and competitions all count towards the aim of finding the very best store. The final event will be a Senior Leadership visit at peak, again taking the opportunity to reward, recognise & energise the teams. The scoring will then determine a regional winner and that store will receive £1K towards a team event. The overall 2nd place store, will receive £100 for every member of the team, and finally the winning store will not only be crowned store of the year, but every member of the team will receive an extra weeks’ pay, which they receive the week before Christmas. This is not only a much coveted accolade, but a very welcome sum of money which is cited as giving them a Christmas to remember.

Learn more about the 8 factors of workplace engagement here


  • Charity Activities
    Charity Activities

    20% of staff undertake charitable activities during business hours

  • Women

    At least 40% of senior managers are women

  • Holidays

    Companies offering a minimum of 25 days annual leave

  • Childcare

    On-site nursery or vouchers

  • Profit Related Payment
    Profit Related Payment

    Companies offering profit related pay to all employees

Company Statistics

  • Earning £35,000+:


  • Average Age:


  • Staff Turnover:


  • Staff:


  • Male : Female:

    55% / 45%

  • UK sites:



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